Terms of Service
Last updated: 2026-11-04
These Terms of Service ("Terms") govern your use of the Mile-Shift mobile application ("the App"), operated by Mile-Shift ("we", "us", "our"). By installing or using the App, you agree to be bound by these Terms.
1. The service
Mile-Shift is a mileage and shift-tracking application for iOS and Android. Trip and shift data is stored locally on your device. We do not provide tax, accounting, or legal advice.
2. Subscription & payment
The App starts with a 30-day free trial inside the App: every feature, no account and no payment. The trial is not a store subscription, so nothing is charged when it ends. After the trial, recording new trips and shifts requires a subscription; everything you already recorded stays readable and exportable.
- Monthly plan: $1.99 USD per month (or the local-currency price Apple or Google shows you).
- Yearly plan: $19.99 USD per year (or the local-currency price Apple or Google shows you).
Payment: your Apple ID or Google Play account is charged when you confirm the purchase. There is no store introductory offer: subscribing during the in-app trial starts the paid period that day.
Auto-renewal: Subscriptions automatically renew at the same price unless cancelled at least 24 hours before the end of the current period. Your Apple ID or Google Play account is charged for the renewal within 24 hours of the period end.
How to cancel: iPhone — Settings → [your name] → Subscriptions → Mile-Shift → Cancel Subscription. Android — Google Play Store → Profile → Payments & subscriptions → Subscriptions → Mile-Shift → Cancel.
You can cancel at any time; recording stays available until the end of the period you paid for.
3. Refunds
All subscriptions are processed by Apple (App Store) or Google (Play Store). Refunds must be requested directly from the respective store; we do not have the ability to issue refunds for App Store or Play Store purchases.
- Apple refund requests: reportaproblem.apple.com
- Google refund requests: support.google.com/googleplay/answer/2479637
4. Your data
Trip and shift data lives on your device. We do not have a server-side copy of your routes, addresses, or working hours. See our Privacy Policy for details.
You are responsible for backing up your device. We are not liable for data loss caused by device failure, deletion of the App, or operating system reset.
5. Acceptable use
You agree not to:
- Reverse-engineer, decompile, or attempt to extract the source code of the App except to the extent permitted by applicable law.
- Use the App to violate any applicable law, including tax-reporting laws in your jurisdiction.
6. IRS / CRA compliance
Mile-Shift's CSV and PDF exports list each trip's date, start and end time, distance, purpose and, for business trips, its mileage value. They do not include street addresses or odometer readings. Tax authorities set their own recordkeeping rules, such as IRS Publication 463 in the United States and the CRA's logbook rules in Canada. You are solely responsible for ensuring the records you keep and submit meet your tax-reporting obligations. We do not guarantee acceptance by any specific tax authority.
7. Service availability
The App's local functionality (recording, viewing, exporting) works offline. Subscription verification and account features require our servers to be operational; we do not guarantee 100% uptime.
8. Limitation of liability
To the maximum extent permitted by law, Mile-Shift is provided "AS IS" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages, including but not limited to lost tax deductions, missed claims, or business losses arising from reliance on the App.
9. Changes to these Terms
We may update these Terms from time to time. Material changes will be surfaced in the App before they take effect. Continued use of the App after a change constitutes acceptance.
10. Termination
You may stop using the App at any time. We may suspend or terminate access if you violate these Terms or abuse the service. Your device-side data is not affected by termination.
11. Governing law
These Terms are governed by the laws of Canada, without regard to conflict-of-law rules. Disputes will be resolved in the courts of Quebec, Canada.
12. Contact
Questions about these Terms: legal@mile-shift.com